Ice Cream Social

Support

Questions, bug reports, or feedback about Ice Cream Social? We'd love to hear from you.

Contact us

Email support@geticecreamsocial.app and we'll get back to you within 2 business days. Including your device model and app version helps us help you faster.

Email support

I'm having trouble signing in

Ice Cream Social signs you in with your email address. Your display name is separate from your legal name, is not your login, and can be changed anytime in Settings — your real name is never shown to other users.

I'm not getting notifications

Ice Cream Social only sends the notifications you enable, such as reminders and match activity. If they aren't arriving, check that notifications are turned on for Ice Cream Social in your device settings. Focus/Do Not Disturb (iOS) or battery-saver modes (Android) can also delay or silence them.

How does location work?

We use the Google Places API for location-based ice cream discovery. Enabling location is optional and you can turn it off anytime in your device settings, though some discovery features may be limited. See our Privacy Policy for details.

How do I block or report someone?

Use the in-app block and report tools on a profile or piece of content. We review every report and may remove content, warn, suspend, or permanently ban accounts. Our community rules are in the Terms of Service. If someone is in immediate danger, contact local emergency services.

Is my information private?

We do not sell your personal information, and your real name is not publicly displayed. For free users we show ads via Google AdMob; on iOS we ask for App Tracking Transparency permission first, and you can opt out of personalized ads in your device settings (iOS: Settings → Privacy & Security → Tracking; Android: Settings → Google → Ads). Full details are in the Privacy Policy.

How do I delete my account?

Open Settings → Delete Account in the app, or see Delete account for how to request deletion by email.